Technorama

Friday 30 January 2015

Survey spam

Noticed a new trend, for every organisation that I deal with, be it EE to unblock my phone, a bank, or even rental advise from Charity Shelter - a few minutes or hours after I start getting text and email requests to help them complete a "customer satisfaction survey". I never signed up to this! TBH, I would have complained on the call if I was not satisfied. Why ask me again?

On the few times that I was not satisfied, I did complete the survey... guess what happened? nothing, zero.

Half the questions are obscure, with obscure scales. Some ask me my race, if I am transgender, if I am ill or disabled in the last 12 months..

Survey's smack of lazy organisations, trying to be ultra-business savvy with metrics.. all they achieve is annoying their customers.

posted by 東京  # 22:34 2 Comments

Sunday 25 January 2015

Android Chrome browser offline cache

Wish Samsung Galaxy S5 Chrome browser would keep pages loaded...!

Workaround is to screenshot or PDF the pages :-)

posted by 東京  # 18:09 0 Comments

Thursday 22 January 2015

Chiltern Railways 32% price increase!

My return from Marylebone to Beaconsfield used to cost £15.60, it now costs £23
That is a 32% increase! (previously years the increase was only around ~5%)

Bizarrely I recall the 7-day season ticket used to cost ~£74, and it still costs ~£74

What the railways don't realise is, if they push people enough, they will acquire home-working jobs, leaving them earning around one return fair per week, which overall, is a loss.

Chiltern Railways, can you explain yourself?

posted by 東京  # 18:26 0 Comments

Sunday 18 January 2015

CES Warning over data grabbed by smart gadgets

Data distilled to this level is like highly enriched uranium being stored in a cardboard box in the street

posted by 東京  # 11:59 0 Comments

Wednesday 14 January 2015

Android security

I'm concerned about Android security. Every Chinese app I install requires so many permissions. Is it sandboxed?

posted by 東京  # 03:19 0 Comments

Monday 12 January 2015

Diebold ATM crash

Defective ATM by Diebold in Greenbelt Mall crashed while my card was in the machine. The impact to me is a massive inconvenience. How companies get away with producing such unreliable software is astonishing.

Defective software is a blight. They should compensate 1000 USD per defect occurrence so that companies produce reliable equipment

posted by 東京  # 09:37 0 Comments

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